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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jill Adams

Jill Adams

January 8, 2025

5  out of  5
rating by Jill Adams
"Great customer service and friendly staff!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dennis Revis

January 8, 2025

5  out of  5
rating by Dennis Revis
"Chuck and Tami have been my agents since 1986. They're great."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Lemon

January 8, 2025

5  out of  5
rating by John Lemon
"I met with Nick Wakefield and it was nothing other than a great experience! He was knowledgeable easy to talk and really worked to get me a cheaper rate on my auto insurance. Most pleasant experience I've had with anyone in any insurance industry!"
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Andres Negron

January 8, 2025

5  out of  5
rating by Andres Negron
"Super Complacido con la ayuda de parte de Pamela. Tenía varias preguntas y ella pudo contestarlas y ayudarme a proceder con mi pago. Gracias por su servicio Pamela."
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Ej Graham

January 7, 2025

5  out of  5
rating by Ej Graham
"Excellent representatives, Excellent coverage plans, Excellent experience every time."
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Jane Jackson

January 6, 2025

5  out of  5
rating by Jane Jackson
"Chuck Smith and staff are the best! They are always available for your needs and have your best interest in mind. Thank you for all you do for us!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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yolanda pozo

January 2, 2025

5  out of  5
rating by yolanda pozo
"Excelente servicio, Pamela muy amable Y lo más importante que hablan español Estoy muy satisfecha"
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Gustavo A

January 1, 2025

5  out of  5
rating by Gustavo A
"Estoy muy satisfecho con el servico que Pamela nos ofrecio con el seguro de nuestra casa, recomiendo la agencia de chuck smith al 100%"
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Richard Mattson

December 31, 2024

5  out of  5
rating by Richard Mattson
"Pamela was very Professional"
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Taylor Ankeney

December 18, 2024

5  out of  5
rating by Taylor Ankeney
"My family has been with Chuck smith State Farm for many years. Now I have my own policy with my husband and daughter and they give us nothing but the best service. Like a good neighbor State Farm IS there!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brina West

December 13, 2024

5  out of  5
rating by Brina West
"Nic helped me to get coverage on 2 cars and rental home. He was very professional, thorough, and knowledgeable. He made sure I got the exact coverage I wanted and did not leave me with any questions. He also was very kind and personable. I will recommend him to friends and family . Thanks again Nic!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carmen E

November 25, 2024

5  out of  5
rating by Carmen E
"Salí muy contenta de la oficina de Pamela, excelente persona."
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Bee Pompei

November 19, 2024

5  out of  5
rating by Bee Pompei
"My husband and I went to the State Farm office for an appointment to discuss Life Insurance. We worked with Nickolas Wakefield. He is a very charismatic individual who took the time to explain things to us in a way we could understand. He was patient and ran multiple scenarios for us in order to provide us with all relevant options to fit our needs. We had our daughter with us and they were able to accommodate her while we had our discussion. It can feel ominous to go over different possible outcomes but the process was necessary, and Nickolas made sure we left with peace of mind."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Scott Jones

November 18, 2024

5  out of  5
rating by Scott Jones
"Been using the Chuck Smith agency for over 20 years. Great service from Tami and Chuck!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Arvin Garcia

November 18, 2024

5  out of  5
rating by Arvin Garcia
"La agente Pamela fue muy amable con migo y me explico todo el proceso de mis aseguranzas muy amablemente gracias por todo"
We responded:
" ¡Gracias por tu reseña de 5 estrellas! ¡Mi equipo de State Farm y yo estamos felices de ser tu buen vecino!"
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Taya Benson

November 15, 2024

5  out of  5
rating by Taya Benson
"I broke my foot and was unable to get to the odometer in my car. Nick took time out of his day and came and read the odometer for me. He's also been very helpful with life insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joseph Boesen

November 12, 2024

5  out of  5
rating by Joseph Boesen
"The staff at the Chuck Smith State Farm Insurance Agency have been very courteous & knowledgeable, helping my wife and I switch back to State Farm for our home/auto policies! We are saving a substantial amount in premiums, plus gaining coverage! CALL THEM!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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The Kid

September 26, 2024

5  out of  5
rating by The Kid
"Enjoyed sitting down with Nick to ensure that we had the right fit for our insurance. Nick was very thorough , covered all the details and made the process easy. Highly impressed with his professionalism and knowledge of the various options that State Farm has to offer. Highly recommend Nick at the Chuck Smith agency."
We responded:
"We greatly appreciate your positive feedback and recommendation! Thank you for choosing Chuck Smith - State Farm Insurance Agent."
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Ana Viramontes

September 19, 2024

5  out of  5
rating by Ana Viramontes
"la esperiencia que tuve con state farm fue de lo mejor Pamela nos ayudó asegurar nuestros carros y asegurar nuestra casa fue de lo mejor nos explicó paso por paso, lo que nos cubría la aseguranza para los carros y nuestra casa, siempre estuvo al pendiente que todo el proceso fuera rápido, también nos ayudó a cancelar con la aseguranza que teníamos anterior, Pamela es un Amor, es muy amable, atenta, i es muy dedicada a su trabajo, Nick el nos ayudó con nuestra aseguranza de vida que también el nos explicó paso por paso lo que nos cubriría, para mi esposo y para mis niños, ellos siempre están al pendiente i se aseguran de que todo el proceso sea rápido y sobre todo que quedemos contentos. súper los recomiendo, para aseguranza de auto, de vida y aseguranza de inquilinos también,"
We responded:
"Nos complace saber que tuvo una experiencia positiva con State Farm y nuestro equipo. Agradecemos su opinión. Gracias por elegir a Chuck Smith, agente de seguros de State Farm, para sus necesidades de seguros."
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Tony Oliver

September 14, 2024

5  out of  5
rating by Tony Oliver
"Chuck Smith State Farm is my favorite insurance agent. They know the business and have served our family for literally generations. Tami Andreini is the best!!!"
We responded:
"We are elated to hear that Chuck Smith State Farm and Tami Andreini have provided excellent service to your family for generations. Thank you for sharing your positive experience!"
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Jonathan Koester

September 12, 2024

5  out of  5
rating by Jonathan Koester
"My wife and I have been clients of Chuck Smith - State Farm Insurance Agency for over 15 years, and I cannot recommend them highly enough. They have consistently provided outstanding service for both my personal and commercial insurance needs. Between Tami or Chuck, they always take the time to ensure I have the right policies in place and that I fully understand my options. Their team is knowledgeable, responsive, and they have always been there to guide me through challenging situations. I truly feel like a valued client, and I appreciate knowing they are always a phone call away. Cheers! Jonathan K"
We responded:
"We deeply cherish your long-standing trust in our agency, Jonathan. Thank you for your kind words and continued support."
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Mike McCune

September 10, 2024

5  out of  5
rating by Mike McCune
"I am always taken care of by Chuck, Tami and the staff!"
We responded:
"We're absolutely thrilled to hear that you are always taken care of by Chuck, Tami, and the staff!"
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Suzanne Allen

September 10, 2024

5  out of  5
rating by Suzanne Allen
"Tami is truly an expert in the industry! She has been instrumental in making sure our properties are properly covered and when we have questions or seek information on alternatives, she right there to review. I trust the information presented by the Chuck Smith Agency is always in my best interest."
We responded:
"Thank you for sharing your positive experience with Tami at Chuck Smith - State Farm Insurance Agent. We're utterly delighted to hear that she has been instrumental in ensuring your properties are properly covered."
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Greg Tyler

September 3, 2024

1  out of  5
rating by Greg Tyler
"As my 20-year term life insurance policy was about to expire, I received a letter from State Farm telling me to call the Chuck Smith branch if I did not want my policy to become an "annual renewable term policy with" with a 9x increase in annual premiums. I have called their office multiple times and left messages to fully cancel this policy at the conclusion of the 20-year term (which should have happened automatically anyway) and have not yet received a call back. Highly unprofessional behavior and, given the substantial increase in premium I'm facing if they don't call me back, unethical as well."
We responded:
"Thank you for bringing this to our attention. I'm glad we were able to talk and get this squared away for you. We will reach out again as we get closer to your anniversary date. "
Profile photo of John Christy

John Christy

July 28, 2024

5  out of  5
rating by John Christy
"Absolutely amazing people to work with. Been with them for 20+ years. Chuck and Tami and their staff are the best for everything from car home and life insurance."