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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raiwer Pirela

Raiwer Pirela

October 9, 2025

5  out of  5
rating by Raiwer Pirela
"Muy buena atención y servicio de parte de la asesora pamela"
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jessie Oldenkamp

October 8, 2025

5  out of  5
rating by jessie Oldenkamp
"Hands down the best I've ever dealt with like always respectful even if he calls at a bad time he sincerely apologizes and sets up a time for a later date I have never been so pleased to switch to a different company"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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david erickson

October 7, 2025

5  out of  5
rating by david erickson
"I have been happy with every one of Chucks representatives. Every single one in the years i have been with Chuck have been professional and personable and that my friends is because Chuck would never settle for less. And I TRULY COMEND HIM for this. Being a BUISNESS owner I know that you have to have QUALIFIED PERSONEL TO REPRESENT YOU OR YOU WILL ALWAYS FAIL AND I AM A VERY FIRM BELIEVER IN THAT BELIEF. AND NO ONE COULD EVER CHANGE MY MIND ON THAT ONE BELIEF . AND CHUCK SMITH HAS ALWAYS PROVEN MY THEORY SINCE I HAVE BEEN UNDER HIS CARE.!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Anthony

October 2, 2025

5  out of  5
rating by Anthony
"Outstanding premium quality customer service at Chuck Smith State Farm Insurance Company , would highly recommend. I saved a boatload of money on my renters insurance bundling it with our two cars . I spoke to Nick over the phone and then stopped by his office to get the coverage I needed. Nick is a true professional and handled my needs quickly, no hassle straight forward and done . So happy about the money they saved me ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Frank Ernesto López Padrón

Frank Ernesto López Padrón

September 29, 2025

5  out of  5
rating by Frank Ernesto López Padrón
"Excelente servicio, gracias por todo."
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libia madero

September 23, 2025

5  out of  5
rating by libia madero
"Muy buen servicio con atencion en español, en Desmoines Iowa @pamela, super recomendado y con excelentes tarifas."
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Ramon Martine

September 17, 2025

5  out of  5
rating by Ramon Martine
"pamela es una mujer maravillosa en su trabajo que dios le siga bendiciendo para que siga trabajando así le deseo muchas bendiciones"
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Maria Eugenia Villasmil

September 5, 2025

5  out of  5
rating by Maria Eugenia Villasmil
"Excelente atención , Tienen personal disponible para atenderte en español ."
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laura michell macias tellez

September 5, 2025

5  out of  5
rating by laura michell macias tellez
"Excelente servicio,muy amables"
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Hugo Cesar Romero Ramirez

August 29, 2025

5  out of  5
rating by Hugo Cesar Romero Ramirez
"Estoy agradecido por la atención, amabilidad y sensilles que me brindaron.solucionaron mi problema con mucha eficiencia 👍"
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Sergio Correa

August 14, 2025

5  out of  5
rating by Sergio Correa
"My wife and I have been with Chuck Smith State Farm for almost 30 years and Chuck and his associates have always treated us right. They've always reached out at the right time, to give us some options to consider. We've always had the peace of mind of knowing that we are well covered."
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Rossana Ramones

August 8, 2025

5  out of  5
rating by Rossana Ramones
"La atencion es muy buena recomemndado al 100% hablar con ellos es muy facil te ayudan y te dan muy buenas opciones te hacen muy facil el proceso . Exelente compañia."
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Deivid Valor

August 4, 2025

5  out of  5
rating by Deivid Valor
"Excelente experiencia y muy buen servicio"
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Adrianny Perez

July 30, 2025

5  out of  5
rating by Adrianny Perez
"Excelente atención, asesoramiento los recomiendo lo bueno es que también hablan español!!"
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Maria Isabel Ricon Aguilar

July 30, 2025

5  out of  5
rating by Maria Isabel Ricon Aguilar
"Muy contenta con el servicio que me ofrecio Pamela en su Oficina"
Profile photo of Jennifer Wilson

Jennifer Wilson

July 28, 2025

5  out of  5
rating by Jennifer Wilson
"Excellent service. Homeowners insurance on the purchase of a new townhouse. Explained the various components of homeowners insurance and the requirements. Reasonable price and easy to get in touch with and responsive. Thanks for making the process easy!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa Green

July 27, 2025

5  out of  5
rating by Lisa Green
"I’ve been with them for over 10 years. Tami is amazing. They are very helpful, always get back to me quickly, and get me answers to all of my questions. Highly recommend."
We responded:
"Thank you for your kind words Lisa! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marty Smith

July 22, 2025

5  out of  5
rating by Marty Smith
"Very helpful, good service. Great rates."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nick Jaques

July 16, 2025

5  out of  5
rating by Nick Jaques
"Chuck and team have always been great to work with over the years"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jwr design

July 16, 2025

5  out of  5
rating by jwr design
"CONTACTED NICK WAKEFIELD AT MY STATE FARM AGENCY WANTING TO KNOW ABOUT LIFE INSURANCE. I MET WITH NICK AND HE WALKED ME THROUGH THE DIFFERENCES AND BENEFITS WITH EACH TYPE OF LIFE INSURANCE. HE COULD NOT HAVE BEEN MORE KNOWLEDGEABLE AND HELPFUL WITH WHATEVER QUESTIONS I HAD. HE GOT ME INTO THE RIGHT POLICY AND ONCE AGAIN I COULD NOT BE HAPPIER WITH STATE FARM. THANKS NICK"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kristyn Osborne

Kristyn Osborne

July 11, 2025

5  out of  5
rating by Kristyn Osborne
"I just purchased my first home, and Nick was so wonderful to work with in setting up my first homeowners and auto insurance! Nick made the process smooth, explained every detail, and was very communicative. I appreciate that I can call or text with any questions and will get a response quickly! I would highly recommend Nick and the team here for any insurance needs. It was also wonderful to be able to work with someone close to my own age who understands the nuances of being a young homeowner!! I’m excited to work with this team for the foreseeable future!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kaily Rapae

Kaily Rapae

June 9, 2025

5  out of  5
rating by Kaily Rapae
"We just moved to Iowa from Oregon and Nick was absolutely amazing at helping us transfer all of our policies from state to state. He was super friendly, personable, and knowledgeable! He worked diligently and efficiently and gave us the time that our other insurance agent never did. Incredibly happy with our service and we highly recommend this State Farm location and Nick especially!"
Profile photo of Jeannie Funk

Jeannie Funk

May 13, 2025

5  out of  5
rating by Jeannie Funk
"My husband and I have been with a different insurance for nearly 50 years and our premiums were skyrocketing and we had never filed a claim. Decided it was time to do some searching. After reaching out to Nick Wakefield he along with Chuck were able to save us nearly $900 annually for our premiums. We still have the same exact coverage on our vehicles, home, and Harley. We’re so happy we chose State Farm! Working with the two of them was simple and flawless. They’re knowledgeable in what they do and very professional in every way! Thank you both!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sharon Slavenburg

April 29, 2025

5  out of  5
rating by Sharon Slavenburg
"I have been insured with Chuck Smith and State Farm for 40 years. Chuck and his staff are always caring and considerate of their customers needs. They have always been attentive and helpful anytime I have needed their guidance on situations. They are the best agents for your insurance needs!!"
Profile photo of Scott Smith

Scott Smith

April 21, 2025

5  out of  5
rating by Scott Smith
"I have been with this office for years for home, auto and life. Tami and team are quick to respond to my emails or calls, and are just wonderful to work with overall."